robbed while sleeping

by Agatha Lynch
(Ocho Rios, Ja)

QUESTION:


My husband and I are staying at a resort in Jamaica now.

On our first night here, someone came into our unit while we were sleeping and stole some of our items.

They had to have a key, there were no sign of a break-in and the management isn't being very helpful.

Shouldn't we expect safety while staying at this resort?

Can I sue the hotel for breach of safety?



ANSWER: by Wellesley February 3, 2011

Hey Agatha Lynch,

If everything you mention is correct then I am very, very disappointed with that resort.

On behalf of all well thinking Jamaicans - and friends of Jamaica, I wish to extend our sincere apologies to you and your husband.

You never mentioned the resort (thankfully), but again, I am very disturbed by their actions - or lack of it.

I can't advise you on action to take, but at the least, I can say you should never set foot there again my friend. These are the folks that help to paint a negative picture on our beautiful country and have potential visitors question their decisions to come here. (I am livid!)

Just bear in mind that these crooks are in the minority and does not represent Jamaica.

Again, I am not able to advise you on actions, but you do have my deepest apologies.

Regards,
Wellesley

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Comments for robbed while sleeping

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Feb 03, 2011
Robbed at Resort
by: Terri

So sorry to hear of your troubles.

Please review the resorts policy regarding theft and safety. And move to a different location ASAP. After reviewing the policy you will know what your rights are as a guest of this resort.

Best Regards.


Feb 03, 2011
Resort Crime
by: Anderia Eze

Mrs. Lynch, we thank God for your life! Most important is that you and your husband were not physically harmed.

Unfortunately, this type of incident is on the rise in sweet Jamaica. I hope you have made a report to the Ochi police house having jurisdiction. Remain as calm as possible when dealing with the resort management - stories are easily 'twisted'. Please, you must tell your story to your embassy and be prepared for what seems like sheer madness to you. Stay on top of any embassy communication. You will get resolution if you are persistent. I've been there.

Please take care.
Anderia

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