Can I send Pain Relief Cream to Jamaica from Australia?

by Jill

QUESTION about: Sending Medication To Jamaica


I have a Jamaican friend who suffers from severe shoulder pain and I told him I would see if it's possible to send him some pain relief cream from here.

It's all natural oil ingredients. My mum uses it and swears by it. I want to help him in any way I can. Is this possible?

I was told by Australia Post to contact the Jamaican consulate here in Australia but have had no success in reaching them and have tried to call the Jamaican post office in Kingston and all I get is the busy signal.

So please any advice would be good because I don't want to see my friend in pain.


ANSWER: by Wellesley, March 2016

Hi Jill,

Thanks for asking and for your interest in helping an ailing friend here in Jamaica.

But even more, for your persistence. Believe me, I understand how you feel trying to get some assistance or guidance from the government entities - we truly have some way to go with those services :-(

Anyways, back to the point; It sounds as if you really needed to contact the Passenger Control Unit at Jamaica Customs.

Sometime ago, I had asked them a related question and they indicated that, usually, there are no issues travelling with medications, however sending them separately would require a, what is called, Pharmaceutical Permit.

The numbers for the Montego Bay, Jamaica office is 1-876-952-2469 or 1-876-952-0079, I would suggest that you call them and explain.

The courier company, say DHL or Fedex, should also be able to provide you some information as well, as they deal with customs on these matters daily.

I hope this helps!

See also: Other questions (and answers) about Jamaica from travellers to Jamaica.

Wellesley Gayle,

P.S. I invite our ardent fans to share their feedback here, so watch the comments below.

Click here to post comments

Join in and write your own page! It's easy to do. How? Simply click here to return to JamaicaQuestions.

Recommended For You ...

P.S. Didn't find exactly what you were looking for? Still need help?

Click Here to try our dependable and effective Site Search tool, It works!

Or, simply click here to ask me the questionI'll do my best to get back to you within 24 hours!

And, Before You Go!

Here (below) are some sweet deals on great Jamaican products at Amazon that you might have otherwise missed., by the way, is the internet's most reputable retailer and usually showcases only the best products from their inventory.

As an ardent customer and affiliate I earn a small commission from your purchase, at no extra cost to you. So thanks in advance.

Note: If link does not show, please click here to be redirected to our page at

Great Articles You Might Have Missed

data-matched-content-rows-num="2" data-matched-content-columns-num="3"

Please help me get the message out by sharing this article with your friends on social media (links below). Thnx ;-)

Ready To Vacation?
Please Book With Us...

wellesley gayle - booking link

Was the information helpful to you?
Here is a great way to support our effort.

All you need to do is book your vacation via the reputable search box below.

It can be for travel to Jamaica or anywhere else on earth.

They combine the best deals from across all major booking sites and shows you only the very best!

Not quite ready to book?  Start by searching (below) to get some amazing ideas now.

You are also welcome to join my special friends list and receive exclusive updates (like this), tips, trivia and stories from lovers of Jamaica! Just enter...

Also connect with on Social Media: 
Facebook | Twitter | Instagram | Youtube

Thank You!

Top Of Page
Wellesley Gayle

What's New? Click Here And See


Trending Now

My Gift To You!


Site Sponsors


Our Preferred Sponsors  & Friends (below)

(Our Sponsorship Policy)

Photographers in Jamaica
Wedding Photographers
Jamaican Souvenirs
Best Jamaican Souvenirs Cars For Sale In Jamaica
Cars For Sale


Click Here to Visit Our Sponsors' Page

Top Articles

What's New?

Below is a list of the very latest articles I posted on the site.

Recent Articles

  1. Travel Deals To Jamaica - Here's How To Find Them

    Mar 14, 18 05:33 PM

    by Aneisha Dobson There are over a million reasons why people want to come to Jamaica. OK, I might be exaggerating but you get the picture - lots of

    Read More

  2. What Are Jamaica's Most Popular Food Festivals - Historically?

    Mar 14, 18 07:22 AM

    Food is such a revered source in Jamaica that various festivals are allied with the reaping phase. These festivals frequently satisfy specific collective

    Read More

  3. Finding Yourself - In Living For Others

    Mar 13, 18 11:28 PM

    Presentation To Students At Springfield All Age School by Wellesley Gayle || February 28 2018 “Only a life lived for others is a life worthwhile.” ~

    Read More

  4. What Are The Rights of Jamaican Landowners?

    Mar 12, 18 08:09 AM

    QUESTION: What are the Rights of Landowners in Jamaica? I live abroad; my house is occupied by my brother. He returned from a business trip to find

    Read More

New!  I've created a Welcome Audio. Just click the Play button below to listen.

Please subscribe here to get my latest updates.