Stay up-to-date with all that's new at My-Island-Jamaica, Click Here to subscribe for my updates and don't miss a thing!

Flow Jamaica Contact | I need to pay my bills!

by Priscilla Chism
(Memphis, TN)

Technology is great, isn't it? Well yes, if it works. If not, It can drive the daylight out of of you! Which is exactly the case here.

Here is Priscilla's issue / question in relation to issues she's having with FLOW... and my response.

Good night I have a problem with logging in to flow to pay my bill.

I have a Villa in Ocho Rios Jamaica with wifi.

However, I am looking for help or suggestion on how to contact someone at flow as I am in the states and flow is the problem with paying my Jamaica bills.

RESPONSE: by Wellesley

Hey Priscilla,

Again, thanks for reaching out to me!
Just so you know, I tried contacting you otherwise but to no avail my friend :-)

But no worries- I'll try my best here.

Your question could not be more timely! They appeared to have had some major problems my friend.

It was only last week that many persons reported downtime from both internet and phone issues.

I know that where I live here in Montego Bay, we were down for an entire day!

Also, St. Catherine, I understand, was out for several days!

The typical way to reach them though, to your question though, is...

  • Via their customer service contact at 1-800-804-2994

They also have:

  1. A LIVE chat feature on their website at:
  2. Email address:
  3. And of course, Social Media, all with the handles FlowJamaica

    • Instagram: @FlowJamaica
    • Facebook: FlowJamaica
    • Twitter:FLOWJamaica

BUT here lies the problem!

When you call the customer support, your call either drop, or you have to wait for several minutes.

A lady had screenshot her phone and showed that she had to wait close to 30 minutes to reach a representative on the phone (on local TV news).

And yes, I've had similar experiences.

Here's My Recommendation

flow Jamaica contact

Try mentioning or DM them on Twitter (@FlowJamaica).

Outside of the telephone call, it is probably the best way to reach them, according to feedback I've gotten.

It has been really bad though, so much so that the politicians have jumped on it, accusing each other again, and so the issue of the lack of competition in the telecoms market resurfaced.

FLOW by the way, is still my preferred provider, but I really hope they do better, sooner.

As I write though, things appear to be back to normal, and they (FLOW) have apparently indicated that they will undertake a comprehensive review to address the recent service delivery issues. (RJR News)

For those who are interested, FlOW's website

By the way Priscilla, I'm hoping that someone from the company will see your concern here and reach out to you (by commenting below).

Good luck!

See also: Jamaica Area Codes | What you need to know now


P.S. To my readers: If for some reason, you are curious about the history of FlOW, you are welcome to read it here

Click here to post comments

Join in and write your own page! It's easy to do. How? Simply click here to return to JamaicaQuestions.

Sharing IS Caring... Its now YOUR turn to...

If you found this page useful, please consider subscribing to my weekly newsletter, My Island Jamaica Digest here. 

It tells you each week about the new information that I have added, including new developments and great stories from lovers of Jamaica!

Back To The Top Of This Page

New! Talk To Me
Was the information helpful? Something needs changing? I welcome
your feedback here.

Read More ...


Recommended For You ...

Other Great Articles You Might Have Missed

Please help me get the message out by sharing this article with your friends on social media (links below). Thnx ;-)

And, one more way to share

Would you prefer to share this page with others by linking to it?

  1. Click on the HTML link code below.
  2. Copy and paste it, adding a note of your own, into your blog, a Web page, forums, a blog comment, your Facebook account, or anywhere that someone would find this page valuable.

Also connect with on Social Media: 
Facebook | Twitter | Instagram | Youtube
Thank You!

P.S. Didn't find what you were looking for? Still need help?

Click Here to try our dependable and effective Site Search tool. It works!

Or, simply click here and here, to browse my library of over 500 questions and answers! Chances are someone already asked (and got an answer to) your question.

About The Author

wellesley gayle - booking link

A patriotic Jamaican who adore its culture, Wellesley has been using this medium to share what he calls 'the uniqueness of Jamaica with the world' since April 2007.  

To date, he serves over 9,300 unique readers / viewers per day.

His efforts have earned this site featured positions in local publications, including the Jamaica Gleaner's Hospitality Jamaica, Carlong Publishers, as well as recognition from numerous prestigious international agencies and universities. Read more about him here.

He invites you to subscribe to this site to stay updated on all the latest and check out his unique Jamaican products on his Etsy store.  

If you are on social media, here are the links to follow his latest posts

You are also invited to join his exclusive JAMHearts community where like-minded Jamaican enthusiasts discuss all things Jamaican. 

Back To The Top Of This Page