Vacancy for Operations Manager

by Dwayne Russell
(Kingston Jamaica)

Vacancy for Operations Manager
Job Title: Operations Manager
Department: Operations
Reporting To: Chief Executive Officer


Small Company in Kingston seeking to employ a Full-Time energetic, enthusiastic, highly motivated Operations Manager.
Job brief
We are looking for a professional Operations Manager to plan, direct and coordinate all organization’s operations. You will be responsible for improving performance, productivity, efficiency and profitability through the implementation of effective methods and strategies. You will manage a team of around 10 staff

Duties and Responsibilities:

Manage and direct operations team to achieve business targets.
Assist in developing or updating standard operating procedures for all business operational activities.
Build strong relationship by addressing customer issues and complaints in a timely manner.
Assist in employee appraisals, promotions, compensation and termination based on the performance review.
Provide operational support and guidance to staff.
Assist in developing operating and capital budgets.
Monitor and control expense according to allotted budget.
Assist in interviewing, recruiting and training candidates.
Manage work assignment and allocation for staff.
Conduct performance review and provide performance feedback to staff.
Maintain accurate and clear documentation for operational procedures and activities.
Work in compliance with company policies and procedures.
Ensure team follows standard operating procedures for all operational functions.
Conduct regular meetings with team to discuss about issues, concerns, updates etc.
Support operational risk and audit process for the purpose of preventive maintenance

Required Knowledge, Skills and Experience:
 Punctual Report
 Accountability for all the operations
 Excellent Oral and written communication skills
 Good interpersonal and people management skills
 Excellent customer service
 Comprehensive understanding of the cycle of a business
 Sound judgment and integrity/ ethics exercised in performance of duties
 Excellent planning and organizational skills
 Excellent analytical and problem solving skills
 Proficiency in the use of relevant computer applications
Minimum Required Qualification and Experience:
• Bachelor’s Degree in Operations Management / Management studies
• Minimum 3 years of full-time work experience in Operations Management.
• Proficiency in MS Word, Excel, PowerPoint and QuickBooks
• Fluency in verbal and written English
• Must be proactive, self-disciplined and be able to work on own initiative.
• Must possess excellent interpersonal skills and be a team player
• Must possess excellent organizational and time management skills
Must own a reliable motor vehicle

Kindly send resume to: help.diplomat@hotmail.com

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