Tips for leading in Jamaica

by Temi
(Pennsylvania, USA)

QUESTION:


Hi I'm writing a culture brief as a group project and I'd like to know if you have tips for leading in Jamaica; as in, what is the most important thing to remember about leadership in Jamaica.

Your prompt response would be appreciated.

Thank you.




ANSWER: June-30-2009 by Wellesley Gayle



Hi Temi,

Interesting question.

By the way, I am currently studying as well, so I think I can relate to these type of questions.

It appears to me they really want you to speak about Leadership but tying it to the Jamaican setting. Just like any true customer-oriented organization would do, they'd start with the
customer (the populace).

Finding out their pain points are, what they like, dislike, their suggestions etc, analyzing the results, implementing action plans, and ensure that there is proper control and coordination and equally important, conduct reviews to see how the new services are going.

In Jamaica's case, crime and violence, joblessness and poor representation would probably surface.

The leadership would need then to delve into these (and the other major) issues, and action accordingly. Of course from a true customer service perspective.

So to conclude, if there is a single tip about leadership in Jamaica that I should tell you, it would be for the powers at be to listen to the people.

I hope that helps.
Stay in touch.

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